Privacy Policy
Last updated April 15, 2026This Privacy Policy explains how CartoonMe collects, uses, and protects your personal data in compliance with EU GDPR and the Swiss Federal Act on Data Protection (FADP).
1. Data Controller
The data controller responsible for your personal data is:
For data protection inquiries, please contact us at the email address provided in the Contact section below.
2. Minimum Age
CartoonMe is intended for users aged 13 years or older. If you are under 16 and located in the European Economic Area (EEA) or Switzerland, you may only use the app with the consent of a parent or legal guardian.
We do not knowingly collect personal data from children under 13. If we learn that we have collected data from a child under 13, we will promptly delete it. If you believe a child under 13 has provided us with personal data, please contact us at cartoonme.app@gmail.com.
3. Data We Collect
Account Information
- Email address (for account creation and authentication)
- Name or display name (optional, for personalization)
Photos and Facial Images
- Photos you upload for cartoon generation or face swap features
- These photos are sent to third-party AI services for processing (see Section 5)
- We do not use facial recognition or biometric identification technology
- Photos are processed solely to generate the requested image and are not used to identify individuals
User-Generated Content
- Memes you create and save within the app
- Custom text, images, and templates you upload
- Folders and organization preferences
Usage Data
- App interaction data (features used, time spent)
- Device information (device type, operating system)
- Technical logs for error diagnosis and app improvement
Purchase Data
- Subscription status and entitlements (managed by RevenueCat)
- We do not have access to your payment details (credit card, bank account) — these are handled exclusively by Apple App Store or Google Play
4. Legal Basis for Processing (GDPR Art. 6)
We process your personal data based on the following legal grounds:
- Contract performance (Art. 6(1)(b)): To provide the app, your account, and its features — including AI image generation, meme saving, and collaboration
- Consent (Art. 6(1)(a)): When you upload photos for AI processing or opt in to optional analytics
- Legitimate interest (Art. 6(1)(f)): To improve app performance, fix bugs, prevent fraud, and ensure security
We do not sell your data to third parties. You may withdraw consent at any time by contacting us or deleting your account.
5. Third-Party Services and AI Processing
CartoonMe uses third-party services to provide its features. When you use certain features, your data may be shared with these providers:
AI Image Generation
Authentication & Email
Payments & Subscriptions
These third-party providers process your data according to their own privacy policies. We only share the minimum data necessary for each service to function. Photos sent for AI processing are used solely to generate the requested image and are not stored permanently by these providers for training purposes (subject to each provider's current policies).
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Account data: Retained while your account is active and for 30 days after deletion request
- User-generated content: Retained until you delete it or close your account
- Usage data: Anonymized or deleted after 12 months
- Technical logs: Automatically deleted after 90 days
After the retention period, data is securely deleted or anonymized so it can no longer identify you.
7. Your Rights
Under GDPR and Swiss FADP, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your data in a portable format
- Withdraw consent at any time
Contact us via email to exercise any of these rights. We respond within 30 days.
8. International Data Transfers
Your data may be processed on servers located in different countries. When we transfer data outside the European Economic Area (EEA) or Switzerland, we ensure adequate protection through:
- EU Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Swiss-recognized safeguards under FADP
We only work with service providers who comply with GDPR and provide appropriate data protection guarantees.
9. Cookies and Tracking
CartoonMe is a mobile application and does not use traditional browser cookies. However, we may use similar technologies:
Essential Data
- Authentication tokens to keep you logged in
- Local storage for app preferences and cached content
Analytics (Optional)
- Anonymous usage statistics to improve app performance
- Crash reports to identify and fix bugs
You can disable optional analytics in your device settings or by contacting us directly.
10. Swiss FADP Compliance
For users in Switzerland, we comply with the Swiss Federal Act on Data Protection (FADP/nDSG) and its revisions (effective September 1, 2023):
- We process data in good faith and proportionately
- Data is collected only for specified, explicit purposes
- We implement appropriate technical and organizational security measures
- You have the right to information about your data processing (Art. 25 nDSG)
- You have the right to data portability (Art. 28 nDSG)
Swiss residents may lodge complaints with the Federal Data Protection and Information Commissioner (FDPIC).
11. Right to Lodge Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority:
EU Residents
You may contact your local Data Protection Authority in any EU member state where you reside, work, or where the alleged infringement occurred.
Swiss Residents
Website: www.edoeb.admin.ch
We encourage you to contact us first so we can address your concerns directly.
12. Contact Information
For any questions about this Privacy Policy or to exercise your data protection rights, please contact:
We aim to respond to all data protection requests within 30 days. For complex requests, we may extend this period by an additional 60 days, in which case we will inform you of the extension and reasons.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through the app or via email. Your continued use of CartoonMe after such changes constitutes acceptance of the updated policy.